The content on or accessible through Industrial Stores and our affiliated domains (including, but not limited to) text, graphics and other materials, and services provided by Industrial Stores, such as search and external links to other web sites, are for informational purposes only.
Industrial Stores does not claim ownership to any of the photos, images, or pictures of products on the site. These depictions are solely for information purposes and may not be an exact replication of the related product available for sale.
All links to PDF and specification pages are from the manufacturer and/or supplier web sites or publicly available information. Industrial Stores does not claim responsibility for any of the information found on these bulletins, documents, literature, specification charts, etc.
Operation of industrial equipment can be hazardous resulting in bodily injury or equipment damage. Only qualified personnel should install, make system adjustments and perform any required service.
All components should be designed to meet local governing Safety codes; and equipment should be inspected by a local governing body or by the authority having jurisdiction for the safe installation of any industrial components. Industrial Stores does not warrant any designs of systems or equipment and is not responsible for equipment installations of product purchased through the Industrial Stores or any of our affiliated websited (the Industrial Stores Network).
Information and content found on Industrial Stores is not a substitute for professional advice on any matter, technical, engineering, or otherwise. Always seek the advice of a qualified or licensed professional on any matter that may affect your equipment or that of someone else. Never disregard or delay seeking professional advice because of information found on Industrial Stores in whole or in part.
Technical information changes; often quickly. Over time equipment technology advances and Industrial Stores does not verify the current accuracy of any information or content found on the web site. No part of the Industrial Stores Network and its content is regulated or evaluated by any regulatory agency, government or otherwise. Should you or anyone else be affected by any potential dangerous equipment related issue, turn off fuel and electrical supplies to your equipment, and call your local emergency and licensed professional service immediately.
Industrial Stores, its Affiliates, employees, or its related web sites do not recommend or endorse any product found on the web site or other information that may be mentioned by the content found on the site. Content found on Industrial Stores is provided "as is" and without any representations or warranties of any kind. Reliance on any information found on the web site in whole or in part, is solely at your own risk.
Goods and Services sold by Industrial Stores or its subsidiaries are subject to the sale terms and conditions set forth below. Any different or additional terms or conditions in Buyer’s purchase order, web site, email notification, or similar communication are objected by Industrial Stores and shall not be binding unless agreed to in writing by a Industrial StoresCorporate Officer. Buyer’s submission of internet, email, fax or telephone order, and/or payment of goods or services constitutes acceptance of Industrial Stores terms and conditions.
Prices in effect at time of ordering of goods or services from Industrial Stores shall prevail. All prices quoted by Industrial Stores are subject to change without notice. Prices listed on Industrial Stores at time of purchased, may not be representative of recent price changes that have yet to be changed on the website(s). Industrial Stores will honor posted prices when possible but solely at the discretion of Industrial Stores, its Network and affiliated stores within the ISN Stores network. Prices do not include any present or future sales and uses, excise, duties, shipments, value-added or similar taxes and, where applicable, such taxes shall be billed as a separate item and paid by Buyer.
All items must be paid in full prior to shipment. Payments may be made by credit cards accepted by Industrial Stores or its Parent Corporations. In the occasion that terms are extended to the buyer, a late payment charge of 2% per month (an annual percentage rate of 24%) shall be charged on all past due accounts and Buyer shall pay Industrial Stores or its subsidiaries all costs incurred by it in collecting any past due account from Buyer, including all court costs and attorney’s fees. However, if the foregoing charges exceed that rate which is the maximum permitted by law, then such charges shall be calculated to be the highest allowable lawful rate. The remittance portion of the invoice shall accompany payment.
Unless otherwise noted, all sales of goods are made F.O.B. point of shipment and, in all cases, title shall pass upon delivery to the carrier at point of shipment and thereafter all risk of loss or damage shall be upon Buyer. Delivery dates given in advance of actual shipment of goods or performance of services are estimates and shall not be deemed to represent fixed or guaranteed delivery dates. A standard shipping charge may be applied to each invoice for goods for material preparation, packaging, freight and/or any additional items associated with each shipment based on the value and/or weight of the shipment. Additional charges for local delivery, customs, government, duties, and others may also apply, and are the direct responsibility of the buyer.
Goods are sold only with such warranties as may be extended by the manufacturer of the product. Services performed by third parties are subject only to those warranties extended by such third parties. Industrial Stores and its Affiliates MAKE NO WARRANTY AND ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS ARE HEREBY EXCLUDED. Buyer is responsible for installation and use in accordance with manufacturer’s instructions or local body having jurisdiction; whichever is more stringent shall apply. Industrial Stores personnel are not authorized to alter this policy.
Industrial Stores's liability on any claim for loss or damage arising out of this contract or from the performance or breach thereof or connected with any goods or services supplied hereunder, or the sale, resale, operation or use of goods, whether based on contract, warranty, tort (including negligence) or other grounds, shall not exceed the price allocable to such goods or services or part thereof involved in the claim, REGARDLESS OF CAUSE OR FAULT. This limitation of liability reflects a deliberate and bargained-for allocation of risks between Industrial Stores and Buyer and constitutes the basis of the parties’ bargain, without which Industrial Stores would not have agreed to the price or terms of this contract.
Industrial Stores shall not, under any circumstances, be liable for any labor charges without its prior written consent. Industrial Stores SHALL NOT, IN ANY EVENT BE LIABLE whether as a result of breach of contract, warranty, tort (including negligence) or other grounds FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES including, but not limited to, loss of profits or revenue, loss of use of goods or associated products, cost of capital, cost of substitute products, facilities or services, downtime costs, or claims of customers of Buyer for such damage. In addition, if Industrial Stores furnishes Buyer with advice or other assistance regarding any goods or services supplied hereunder, or any system or equipment in which any such goods may be installed, and which is not required pursuant to this contract, the furnishing of the advice or assistance will not subject Industrial Stores to any liability, whether based on contract, warranty, tort (including negligence) or other grounds.
MSDS documents for applicable products sold through the Industrial Stores Network are available online at Industrial Stores. Unless requested, Industrial Stores will not furnish paper copies of MSDS documents that are electronically available at www.IndustrialStores.com
Industrial Stores.com will furnish paper copies of MSDS documents for those products for which an MSDS documents are not electronically available. Paper copies of MSDS for all products are immediately available upon demand via facsimile or standard post.
Unless specifically agreed to in writing by an authorized representative of Industrial Stores or its Corporate Affiliates, goods sold hereunder are not intended for use in connection with any nuclear facility or any other hazardous activity such as military or commercial aircraft, space exploration, missile installation or other application where failure of a single component could cause substantial harm to persons or property. If so used, Industrial Stores disclaims all liability for any nuclear damage, contamination or other damage or injury and Buyer shall indemnify and hold Industrial Stores harmless from such liability whether as a result of breach of contract, warranty, tort (including negligence) or other grounds. Industrial Stores, its affiliates, subsidiaries, and its suppliers shall not be liable to Buyer or its insurers based on contract, warranty, tort (including negligence) or other grounds for onsite damage to property located at a nuclear facility, or to a person(s) injured by damage resulting in use of any items sold by Industrial Stores.
Cancellation and Returns:
At Industrial Stores, we strive to ensure your satisfaction with every purchase. Please review our return and cancellation policy for clear guidelines on how we handle these requests below.
Order Cancellations
Standard Items: Orders for standard items may be cancelled with a prior mutual agreement. Cancellation is subject to a reasonable cancellation charge.
Special Order Items: Orders for special items cannot be cancelled once placed. These items are clearly marked as “non-refundable” on the product pages for your convenience.
Returns
Items must be unused, in their original packaging, and include any and all documentation.
Returns must be requested within 40 days of delivery. All returns require prior written authorization from Industrial Stores, this process can take 24-72 hours. Unauthorized returns will not be processed.
Defective Items & Warranty Returns
If an item is defective and covered under warranty, please use our online return portal to start the process. Industrial Stores will provide a pre-paid shipping label for defective products and no restocking fee will be charged.
How to Initiate a Return
Please visit our online return portal to start your request for all returns.
For questions about this policy please contact our customer support team at 1-866-494-4610.
Industrial Stores shall not be liable for failure to deliver or for delay in delivery or performance due to issues;
If such a delay occurs, delivery or performance shall be extended for a period equal to the time lost by reason of delay.
The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the Province of Ontario, Canada, excluding conflict of law rules. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply.
All orders are subject to acceptance by Industrial Stores. Any representation, affirmation of fact and course of dealing, promise or condition in connection therewith or usage of trade not incorporated herein, shall not be binding on either party. If any provision hereof shall be unenforceable, invalid or void for any reason, such provision shall be automatically voided and shall not be part of this agreement and the enforceability or validity of the remaining provisions shall not be affected thereby.
